Contact
A real person reads every message, usually one of the founders.
Email care@unmi.pet about anything: an order, a question, a claim, a privacy request or a complaint. We reply within 2 business days.
If something has gone wrong
Tell us plainly what happened and what you'd like us to do. If you're not satisfied with our first reply, ask for a founder review. You always keep your rights beyond us: Consumer Affairs Victoria or the ACCC.